Fayetteville Telephone Answering Service uses a computer based answering system provided by Telescan Corp. In St. Louis Missouri. The company has dial up access to our system should we need assistance.

We have mirrored hard drive in our system to provide back up and keep a complete set of spare parts on hand in case of a system problem. We have used Telescan equipment since 1978 and have found it very reliable.

Our system does not get out dated. We subscribe to a software support agreement that provides us with all of the features that would be in a new system sold today.

Power failure is not a problem. We have installed a natural gas generator to supply electrical power to our building during power outages.

Our voice mail machine is made by IVM in Salt Lake City, Utah. They also have remote access in the event of a system problem. The machine is fully featured with easy to follow prompts and many indexing and call notification functions.

The best of equipment coupled with the best live telephone secretaries makes for a very high quality of service.