We can answer your telephone line by using the telephone company custom calling feature of "call forwarding" or if you would like to use one of our numbers we will answer it with your company name.

When service is set up our client gives us written instructions on how they would like the telephone answered, what information they would like taken from their caller and how we are to dispatch the call once it is taken.

When our client's telephone rings all the information our client has provided pops up on our computer screen. Our secretary then brings up a message template prompting her to ask the questions to get the information the client has requested.

After the message has been take there are several ways we can deliver the message. The message can be spoken to our voice mail machine for the customer to call in or voice mail can page, we can page our client to call us for the message, or the message can be sent to a full message pager, fax machine or e-mail address.

For your convenience messages are archived and available for up to two years.